Terms & Conditions
Welcome to Blossom Mahjong. These Terms & Conditions apply to your use of our website and to any purchases made through Blossom Mahjong. By accessing our website or placing an order with us, you agree to these Terms & Conditions.
Throughout these terms, “Blossom Mahjong”, “we”, “us” and “our” refer to Blossom Mahjong, ABN 23 371 062 769.
Our Website
We do our best to ensure that all information on the Blossom Mahjong website is accurate and up to date. However, from time to time there may be errors, inaccuracies or omissions relating to product descriptions, pricing, availability or other website content.
We reserve the right to correct errors or update information when reasonably necessary.
Nothing in these Terms & Conditions excludes, restricts or modifies any rights you may have under the Australian Consumer Law or any other rights that cannot legally be excluded.
Products
We make every effort to display our products, colours, patterns, materials and finishes as accurately as possible.
Please keep in mind that colours may appear differently depending on your screen, device or display settings.
Where products contain natural, handmade or individually produced elements, slight variations in colour, finish, texture, pattern or appearance may occur. These variations are not necessarily considered faults.
Product dimensions and measurements provided on our website are approximate unless stated otherwise.
Mahjong Products
Our mahjong products are designed for recreational use.
Customers are responsible for ensuring that products are used appropriately and in accordance with any instructions provided.
Products containing small pieces are not suitable for young children and should be kept away from children where they may present a choking hazard.
Pricing
All prices displayed on our website are in Australian Dollars (AUD). All prices include GST where applicable.
Prices may change from time to time without notice. Any price change will not affect an order that has already been accepted by us.
Shipping costs, where applicable, will be displayed during checkout before you complete your purchase.
Orders
When you place an order through our website, you are making an offer to purchase the products in your order.
You will receive an order confirmation after placing your order. We reserve the right to decline or cancel an order where reasonably necessary, including where:
a product is unavailable;
there has been an obvious pricing or product information error;
payment cannot be processed;
we reasonably suspect fraudulent activity; or
we are unable to fulfil the order.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled item or order.
Payment
Payment must be made using one of the payment methods available at checkout.
Your order will not be dispatched until payment has been successfully processed.
Where a third-party payment provider is used, your use of that payment method may also be subject to the provider's own terms and conditions.
Pre-Orders
Some Blossom Mahjong products may be available for pre-order.
Any expected dispatch or delivery dates shown for pre-order products are estimates only and may change due to manufacturing, freight, customs or other circumstances outside our reasonable control.
If there is a significant delay to a pre-order, we will endeavour to notify you using the contact details supplied with your order.
Nothing in this section limits your rights under the Australian Consumer Law.
Shipping & Delivery
We aim to process and dispatch orders within the timeframes stated on our website.
Delivery estimates are provided as a guide and may vary depending on your location, the delivery provider and circumstances outside our reasonable control.
Once your order has been dispatched, you may receive tracking information where tracking is available.
Please ensure that your delivery address is complete and correct when placing your order. If you notice an error, contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been dispatched.
Depending on the circumstances and your rights under the Australian Consumer Law, you may be entitled to a repair, replacement, refund or other remedy.
Nothing in our Returns & Refunds Policy or these Terms & Conditions is intended to exclude or limit those rights.
International shipping may be available for certain products. Please contact us at sales@blossommahjong.com.au for an international shipping quote and timeframes.
Promotions & Discount Codes
From time to time, Blossom Mahjong may offer promotional codes, discounts or special offers.
Unless otherwise stated:
promotional codes cannot be exchanged for cash;
only one promotional code may be used per order;
promotional codes must be used within any specified promotional period; and
promotions may be subject to additional conditions communicated at the time of the offer.
We reserve the right to cancel or refuse a promotional code where we reasonably believe it has been used fraudulently or contrary to the terms of the promotion.
Gift Cards
If Blossom Mahjong offers gift cards, any additional conditions relating to their use will be displayed when the gift card is purchased.
Gift cards will be provided and administered in accordance with applicable Australian law.
Intellectual Property
Unless otherwise stated, all content on the Blossom Mahjong website is owned by or licensed to Blossom Mahjong.
This includes, without limitation:
the Blossom Mahjong name and branding;
logos;
mahjong tile artwork and illustrations;
product designs and patterns;
mat designs;
photographs;
graphics;
website design;
written content; and
other creative material.
You may view and use our website for personal, non-commercial purposes.
You must not reproduce, copy, modify, distribute, sell, publish or commercially exploit our content without our prior written permission, except where permitted by law.
User Content & Social Media
If you tag Blossom Mahjong, send us photographs or otherwise share content featuring our products, we may ask for your permission to repost or share that content through our website, social media or marketing channels.
Where permission is provided, ownership of your original content remains with you unless otherwise agreed.
Website Availability
We aim to keep our website available and operating correctly, but we cannot guarantee uninterrupted or error-free access.
We may temporarily suspend or restrict access to parts of the website for maintenance, updates, security or other operational reasons.
Third-Party Links
Our website may contain links to third-party websites or services.
These websites are operated independently of Blossom Mahjong and may have their own terms, conditions and privacy policies.
We are not responsible for third-party websites or services, except to the extent required by law.
Liability
To the maximum extent permitted by law, Blossom Mahjong is not responsible for losses arising from misuse of our products or use of our website in a manner contrary to these Terms & Conditions or any instructions supplied with a product.
Nothing in these Terms & Conditions excludes, restricts or modifies any consumer guarantee, right or remedy available under the Australian Consumer Law or any other applicable law that cannot legally be excluded, restricted or modified.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
By using our website or purchasing from us, you acknowledge that we may collect and use personal information as described in that policy.
Changes to These Terms
We may update these Terms & Conditions from time to time.
The version published on our website at the time you place an order will generally apply to that order.
Any changes will take effect when the updated Terms & Conditions are published on our website and will not retrospectively remove rights you already have.
Governing Law
These Terms & Conditions are governed by the laws of Victoria, Australia.
You and Blossom Mahjong submit to the courts and tribunals having jurisdiction in Victoria and any courts entitled to hear appeals from them.
Nothing in this clause limits any rights you may have under applicable Australian consumer protection laws.
Contact Us
If you have any questions about these Terms & Conditions, please contact:
Blossom Mahjong
ABN: 23 371 062 769
Email: sales@blossommahjong.com.au